Last updated: October 20, 2026

1. Canceling Orders

You may cancel an order before shipment and receive a full refund of the amount paid for the canceled, unshipped merchandise, including applicable taxes and shipping charges. For digital goods, cancellation is available before delivery or access. For orders with multiple shipments, you may cancel future unshipped portions independently.

2. Canceling Future Payments

You may cancel future payments and associated future shipments or services on installment plans or subscriptions at any time. Use the Cancel Subscription form linked in the footer, or email Wayfellowgame@gmail.com; include the email associated with your order and the order number, if available.

Cancellation takes effect when we receive a request identifying the order, even if manual processing occurs later. We will confirm the cancellation by email. Charges scheduled but not yet processed will be stopped; if a payment is taken after an effective cancellation request, it will be refunded. Amounts paid for merchandise not yet dispatched will be refunded.

3. Returns and Change-of-Mind Refunds

We generally do not accept returns or issue refunds for changes of mind, personal preference, or dissatisfaction with merchandise already shipped or digital products already delivered. Exceptions apply under this policy or applicable law.

4. Lost or Undelivered Shipments

If a shipment does not arrive, email Wayfellowgame@gmail.com with your order details. We will investigate and provide a replacement at no additional cost or an appropriate refund. If replacement is unavailable or insufficient, we will provide the remedy required by applicable law.

5. Missing, Damaged, or Defective Items

If an item arrives incomplete, damaged, or defective, contact us with your order information and a description of the issue. We generally offer physical replacements for affected components at no additional cost. We may also offer eligible downloadable/printable materials as a convenient alternative.

Where replacement is unavailable, unreasonable, or insufficient under applicable law, we will issue a refund or other appropriate remedy.

6. Partial Refunds

For multi-shipment products, eligible partial refunds use the item or shipment allocations disclosed in the relevant purchase terms. If no separate allocation is given, refunds are based on amounts paid for the affected merchandise, subject to applicable law. Taxes and shipping charges are refunded where applicable.

For The Silent Fortress, see the product purchase terms: starter box $24.99 and each of the five envelopes $15.00. When multiple shipments are refunded together, the $0.03 rounding difference is adjusted so total refunds never exceed the amount actually paid, plus applicable refundable taxes.

7. Refund Processing

Approved refunds are generally returned to the original payment method promptly and within legally required time limits. The time for funds to appear may vary by payment provider.

8. Your Rights

Nothing in this policy limits cancellation, warranty, refund, or other consumer rights provided by applicable law.

9. Contact

Wayfellowgame@gmail.com